City Stay Hotel offers two ways to report a lost or missing item that may have been left at the hotel during your stay:

By Phone

Please contact City Stay Hotel at +971 4 354 9991 and ask for our Lost and Found department.

Online Form

Please fill out the information below and submit. Once submitted you will receive a confirmation that your form has been successfully entered into our tracking system . Your request will be immediately reviewed by a hotel representative.

A hotel representative will notify you throughout the process of trying to locate your missing item. You will receive a confirmation email either updating whether the missing item has been found or not.

Shipping of a located item is expedient.

To ensure that you receive the confirmation email, please add the address fom.csh@citystayhotels.ae to the “white list” of any spam filter that may be running on your home computer or office email system.

LOST AND FOUND FORM:

©2019 by City Stay Hospitality

City Stay Hotel
Al Barsha 1

Close to Mall of the Emirates

P.O. Box 450127, Dubai, UAE 
Tel.: + 971 4 354 9991

Reservation.CSH@CityStayHotels.ae